App & Online Payment Terms & Conditions

Before your payment can be processed you must accept the following terms and conditions:


By using the Green Cabs online payment service, including using the Green Cabs Go Green app, you have agreed to accept the terms and conditions applying at the time you complete the transaction.

Service Providers

The service available through this website is provided by Stripe.

Fee Payable

If payment is made using a credit/debit card issued outside New Zealand, any currency conversion will be done according to the terms and conditions of the card and there may be additional fees charged by your card issuer.

Payment made to Green Cabs Limited

Green Cabs NZ Ltd will receive only transaction data that enables payment to be made to your Green Cabs account. If your payment is not successfully processed due to credit/debit card or other issues your payment liability to Green Cabs NZ Ltd will remain outstanding. If your payment liability remains outstanding you may be subject to penalties, interest and other charges.

Payment Cannot Be Changed

You must carefully check all information you input into the Green Cabs online payment service, to ensure it is correct before you confirm the transaction can proceed. You will not be able to change it once it has been submitted. Green Cabs NZ Ltd will have no liability for transactions that are incorrect as a result of inaccurate information provided by you or for any loss of information caused by factors outside the control of Green Cabs NZ Ltd. This includes any information supplied by you as part of an application to Green Cabs NZ Ltd.


Refunds, if any, will be at the entire discretion of Green Cabs NZ Ltd and will be made as Green Cabs NZ Ltd determines. Any refunds made will be for the invoice amount and will not include any processing or transaction fees charged for the initial transaction.


If you have a user account for Green Cabs Go Green App, you are entirely responsible for maintaining the security of your login ID and password and for all activity that occurs on or through your account. You must change your password immediately if you believe that your login ID and password have been used without authorisation and you must advise Green Cabs NZ Ltd of this. Green Cabs NZ Ltd will not have any liability for any unauthorised use of your account nor of your failure to comply with these obligations.

Your Privacy

Any personal information you input into this website is being collected by Stripe to enable your payment transaction to Green Cabs NZ Ltd to be completed. It will be held by Stripe as a record of the transaction. Stripe and Green Cabs NZ Ltd will take steps to ensure your personal information is held securely. You may, in accordance with the Privacy Act 1993, request access to, and correction of, all personal information held by Stripe.

No Warranty

Stripe and Green Cabs NZ Ltd make no warranty, express or implied, and do not assume any legal responsibility:
• That the website or the server are free from computer viruses or any other harmful components, defects or errors
• That any defects in the website can be corrected
• That your access to the website will be reliable, without interruption, deletions, defects, computer viruses or communication line failures or
• For any theft, destruction, damage or unauthorised access to your computer system or network.

New Zealand Law

The Green Cabs NZ Ltd online payment service is governed by New Zealand law, and the New Zealand Courts have exclusive jurisdiction in relation to it. The Green Cabs NZ Ltd online payment service has been prepared in accordance with New Zealand law. If you access the Green Cabs NZ Ltd online payment service or Green Cabs Go Green app from outside New Zealand, you do so at your own risk and are responsible for ensuring compliance with all laws in the place where you are located.

Right to Suspend, Alter or Cancel Service

Green Cabs NZ Ltd will be entitled at any time and without prior notice to you to suspend, alter or cancel the online payment service.


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